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23-24 Communications and Internet Services  
 Item   
1998 
 
1999 
 
2000 
 
2001 
 
2002 
 
 
 Postal Services 
 Letter Mail  (100 million articles)  
12.6 
 
12.7 
 
13.4 
 
13.6 
 
12.7 
 Parcels   (10 000 pcs)  
112.5 
 
102.7 
 
97.5 
 
92.3 
 
92.8 
 Telephone Services  (10 000 working line)
 Residential   
215.9 
 
219.0 
 
221.0 
 
216.1 
 
213.4 
 Business   
154.9 
 
164.9 
 
173.6 
 
176.5 
 
170.8 
 Total   
370.8 
 
383.9 
 
394.6 
 
392.6 
 
384.2 
 FAX (10 000 working lines)  
36.0 
 
38.4 
 
40.4 
 
41.1 
 
54.6 
 External Telephone Traffic Volume 
 (10 000 minutes) 
 Outgoing   
171852 
 
255011 
 
307489 
 
348729 
 
395090 
 Incoming   
195762 
 
167922 
 
185805 
 
194235 
 
175599 
 External Telex Traffic Volume 
 (10 000 minutes) 
 Outward   
611.9 
 
407.3 
 
304.7 
 
195.4 
 
150.1 
 Inward   
575.8 
 
412.9 
 
323.0 
 
247.1 
 
229.1 
 Transit   
771.3 
 
534.8 
 
362.8 
 
303.6 
 
212.2 
 Internal Telex Traffic (10 000 minutes)  
1313.1 
 
983.2 
 
728.9 
 
530.7 
 
294.9 
 Public Telegram Traffic (10 000 messages)
 Outward   
3.7 
 
2.7 
 
2.1 
 
1.2 
 
0.7 
 Inward   
2.0 
 
1.2 
 
0.8 
 
0.5 
 
0.4 
 Inland Telegram   (10 000 messages)   
0.9 
 
1.5 
 
0.1 
 
0.3 
 
0.005 
 Public Radio Paging Receivers  (numbers)  
571800 
 
342058 
 
327768 
 
253215 
 
197405 
 Public Mobile Radiotelephone Subscriber
 Units  (numbers)   
2767941 
 
3650238 
 
4173318 
 
4256422 
 
4207465 
   
(2898077)  
(3989750.00)
(5234370.00)
(5701686.00)
(6218984.00)
 Internet Services 
 No. of Licensed Internet Service 
 Providers (ISPs)   
133 
 
159 
 
235 
 
259 
 
236 
 No. of Customers of Licensed Internet 
 Service Providers (ISPs) 
 Registered Customer Accounts with Dial-up
 Access (Excluding Internet Pre-paid Calling
 Cards) 
 
1734254 
 
2283047 
 
2018238 
 
1371705 
 Internet Pre-paid Calling Cards for Dial-up
 Access 
 
117496 
 
38708 
 
18569 
 
14978 
 Registered Customer Accounts with Leased
 Line Access 
 
7495 
 
11527 
 
7066 
 
3439 
 Registered Broadband Internet Access 
 Customer Accounts 
 
392118 
 
623302 
 
989115 
 Internet Traffic Volume 
 Customer Access via Public Switched 
 Telephone Networks  (10 000 minutes)   
535902 
 
1092312 
 
1498859 
 
1105581 
 
555023 
 Customer Access via Broadband 
 Networks  (terabits) 
 
2909 
 
73607 
 
215296 
 
Notes: Figures are as at end of the year. Figures include facsimile and data. Figures prior to 1999 refer to voice traffic only. Estimated figures.
 Excluding pre-paid SIM cards. Figures including prepaid SIM cards are presented in brackets.
 Estimated figures are based on the return from the ISPs and do not include users who are not customers on the licensed ISPs.
 Registered customer accounts refer to the customer accounts of ISPs (including those free-of-charge customer accounts). For a registered
 customer account which has more than one user login ID, it is counted as one registered customer account only. Figures do not include
 customer accounts which are provided with e-mail addresses only.
 Figures were first available in February 2000.
 Broadband Internet access refers to services with downloading speed of 1 Mbps or above using cable modem, ATM (asynchronous
 transfer mode), ADSL (asymmetric digital subscriber line), DSL (digital subscriber line) or other technologies.
 Not including customer access via leased circuits and broadband services.
 Figures were first available in November 2000.
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