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I. The bank card issuing business shall be subject to rigid credit examination and approval procedures. Each card issuing bank shall follow the principles of ”°knowing your clients”± and ”°knowing your businesses”±, pay attention to the confirmation of the valid identities of bank card holders, and carry out detailed credit investigations before issuing a card. A staff member engaging in the bank card business shall try to know the main information, basic financial management condition, consumption credit records and loan repayment condition, etc. of a client, subdivide and prudently choose target client groups, record and keep the necessary contents as verified, the evaluation information and credit granting information in a proper way, and provide a continuous and stable basis for the risk management of bank card business. In order to control risks at the root, each card issuing bank shall keep confidential the personal information provided by each applicant, formulate rigid management rules for the credit examination of applicants, and can make use of the statutory identity certification information system and other external credit information system, etc. for the auxiliary management of the risks in the bank card business. II. The bank card issuing business shall be subject to rigid credit quota management rules. The initial quota examination and approval as well as the proper adjustment thereof shall be governed by the principle of prudence, and the credit quotas of various bank cards shall be verified by comprehensively evaluating the repayment ability of each applicant on the basis of the whole materials and financial situation of this applicant. As for every client without security, the centralized management of maximum credit quotas for various bank card accounts shall be implemented according to the evaluation of the risks of this client. As for a client without security who has held several bank cards as issued by several banks, a card issuing bank may not issue a new bank card to him if his total credit quota may exceed the maximum credit quota. III. The regulation compliance management shall be highly regarded in the bank card issuing business. Each card issuing bank shall, in light of the principle of prudent operation, publicly notify the applicants of the main application materials to be submitted and basic requirements, and carry out careful examination of the applications according to legal provisions. The bank card issuing business shall be governed by rigid operational procedures. An application form shall be confirmed by the signature of a principal card applicant in person, and no bank card may be blindly issued under the circumstance that the applicant does not know it or his wills are violated. As for the clients who file applications through the internet, the card issuing bank shall require the clients to download and fill in application forms and sign them by themselves, deliver or post the application forms and relevant application materials to it, and may not issue cards until it has verified the real identities of clients by proper means. As for the bank card issuing means such as obtaining bank cards by others and mailing bank cards to clients, a card issuing bank shall verify the identity of a card holder by proper means, and not activate any bank card that has not been confirmed by the signature or by card opening procedures, etc. IV. A banking institution shall make full use of effective risk management systems. A banking institution shall, for engaging in the bank card issuing business, timely identify, weigh and control various risks of bank card accounts, place more attention to the risk indicators of bank card business, particularly, the change of bad debt ratio and loss ratio due to frauds, etc.; and as for those card holders with high risks who have the records of not making payments after conducting credit card transactions, been suspected of being involved in illegal encashment acts or have the fines for breach of contract or overdue fines, a banking institution shall take prudent measures as urging for making payments, reducing credit quotas and urgent payment countermanded, and if necessary, may cancel the qualification of using cards or applying for cards, so as to effectively control the risks of bank card business. V. A banking institution shall take effective means to closely monitor and prevent fraudulent bank card transactions. When issuing new bank cards to clients, a card issuing bank shall grant the ”°notes for safe use of cards”± to each card holder, clearly notify the means for contacting and transmitting trading information to the clients, and disclose possible risks in the bank card transactions. A card issuing bank shall establish an effective anti-fraud application management mechanism, establish special archives to manage those fraudulent applications as found, and prevent them from passing the application examination again as well as from causing potential risks. A card issuing bank shall make use of modern technical means to establish a real-time monitoring mechanism for bank card business, and timely adopt necessary management measures to those bank card accounts in which doubtful transactions have occurred. An acquiring bank shall establish and improve a management mechanism of specially engaged merchants and POS machine and equipment, closely monitor abnormal POS transactions in specially engaged merchants, and assist the card issuing bank in identifying and controlling the risks in frauds caused by falsely applying for bank cards for illegal encashment. The banking association shall gradually promote the information sharing mechanism of bad-performing clients between card issuing banks and acquiring banks, and make them to jointly prevent bank card fraud risks. VI. A banking institution shall try to enhance the comprehensive competitiveness of its bank card business and carry out fair competition after having fully considered the factor of costs, etc. At the same time, it shall greatly increase its ability of bank card product innovations and service innovations, enhance the satisfaction level and the fidelity level of various kinds of clients with distinctive products, individual services and differential sales promotion means, and put an end to the vicious competition in which the costs are not considered and the risk management is neglected. All the banking regulatory bureaus shall forward this Notice to the relevant urban commercial banks, urban credit cooperatives, rural cooperative financial institutions at all levels, and put forward specific supervisory requirements. |
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